Latest Advice
The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • New continuous cough and/or
  • High temperature
  • loss or change to your sense of smell or taste  

For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
  • If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • If you cannot move vulnerable people out of your home, stay away from them as much as possible
Find out more about UK Gov Coronavirus Response
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Changes to our operations and service

Please bear with us and be kind to our staff.

It's business as usual at the moment, however all our branches are closing for a one hour lunch break between 1pm - 2pm to do a deep clean, get stock away and give the staff a lunch break. NHS England and NHS Wales have given us flexibility in our hours of opening so that we can work behind closed doors to catch up. Notices of these periods will be displayed in our Pharmacy branch windows advising the time of the closure period and our next opening time. Please check for updates.

Apologies but there are frequently queues outside the pharmacies during opening hours but we are doing our best to minimise these.


Our web page - https://www.swettenhamchemists.co.uk/coronavirus lists volunteer organisations and action groups providing a prescription collection service for patients. Please contact these groups to see if they can help you or a family member who is self isolating. This information is being regularly updated.

We are doing our best to answer the phone but we are inundated I'm afraid. Please bear with us or contact our branch via e-mail. See our website for details.

Please be kind to the staff as they are working under incredibly stressful circumstances.

Swettenham Chemists

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What we have to say about your health and well being
May 2020
Supporting UK SAYS NO More week - 25th - 31st May 2020
We’re supporting UK SAYS NO MORE week to raise awareness of how we can all be aware of, and report, signs of domestic abuse & sexual violence whilst the UK is in lockdown. UK SAYS NO MORE is a national campaign to raise awareness to end domestic abuse and sexual violence across the UK and seeks to use social media to share information and resources around domestic violence and sexual assault, galvanising individuals and organisations to raise awareness of these issues, dispelling some of the common myths and misconceptions, and starting a national conversation. UK SAYS NO MORE works with a partnership network of non-profit, local authority, corporate, arts and educational organisations to put tackling domestic violence and sexual assault at the forefront, including through work with univ
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May 2020
Opening Hours Arrangements - Bank Holiday - Monday 25th May 2020
Our staff will be taking a well earned rest this Bank Holiday and will be closed on Monday 25th May and reopen at 9am Tuesday 26th May. For info on extended pharmacy hours of opening visit: https://bit.ly/2ZjUTRA Llandudno - https://bit.ly/39VwVgY We hope all of our customers have a happy and safe Bank Holiday weekend and remember stay safe! #staysafe #stayathome
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May 2020
Mental Health Awareness Week - 18 - 24th May - Kindness
Swettenham Chemists supports Mental Health Awareness week which starts this week from 18 - 24th May 202 on the topic of kindness. The Mental Health Foundation works to prevent mental health problems. The Foundation's aim is to drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greater risk. The Mental Health Foundation is the home of Mental Health Awareness Week. Mental health problems can affect anyone, at any time. Mental health is everyone's business. So for one week each May, the Foundation campaign's around a specific theme for Mental Health Awareness Week. The campaign reaches millions of people every year and Swettenham Chemists are sharing their message to
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May 2020
Thank You - Care Packages - The Scrub Team
Our Llandudno staff received a lovely surprise yesterday from The Scrub Team who provided these wonderful Care Packages which certainly did bring a smile to all our staffs' faces. �� Thank you everyone for your donations and for the great work by the volunteers at The Scrub Team Find out how you can help and get involved by visiting their Facebook page for more information. Visit: https://bit.ly/366gdeV #community
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May 2020
We've all been asked to stay safe at home. But home isn't safe for everyone. If you're experiencing domestic abuse, here at Swettenham Chemists we have opened up our consultation rooms across our branches as Safe Spaces. Just ask to use our consultation room. You'll be able to find out how to access a support service and call a helpline. �� Learn more at uksaysnomore.org/safespaces/ ��
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May 2020
May Bank Holiday - Opening Arrangements - Friday 8th May
May Bank Holiday - Friday 8th May - To support our communities our branches are opening tomorrow between 2pm - 5pm (except Llandudno). Chester/Wirral - https://www.cpcw.org.uk/pharmacy-rota-information/ Llandudno - https://bit.ly/39VwVgY We hope all of our customers have a happy and safe Bank Holiday weekend and remember stay home and stay safe! #staysafe #stayathome
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May 2020
Paying Tribute to Mandy
Today we have been paying tribute to our beloved colleague Mandy. Across the branches and at her funeral, we are remembering Mandy with love. We send a huge thank you to Mandy’s close family for organising such a beautiful service at Landican today, totally fitting for such a wonderful lady. Our staff have released balloons up to the heavens today and if you see us wearing ribbons, these are in memory of Mandy in the colour she loved. Rest in peace dear friend, you will be with us always.
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Apr 2020
Coronavirus Fact Sheet for Children
Here's a useful fact sheet to help explain about the Coronavirus to children produced by the NHS.
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Apr 2020
Thank You - Woodchurch High School
We would like to say a BIG thank you to staff and pupils at Woodchurch High School who have produced and supplied our staff with face visors. Thank you Woodchurch High School for helping us to stay safe! Your kind efforts are very much appreciated. #staysafe #stayathome
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Apr 2020
Sad Loss
It is with much sadness that we acknowledge the loss of one of our Swettenham “family”, Mandy, who passed away as a result of contracting coronavirus. Mandy worked across our Wirral and Chester branches as a registered checking technician, the highest non-pharmacist role, and did so with outstanding professionalism and accuracy. We are all devastated by this tragic loss and our thoughts go out to all who knew her. Mandy is being remembered as a loyal, hardworking, dedicated and joyous friend to all of us. Yesterday was probably the hardest day the teams have ever faced. Every single member of staff dealt with their emotions in order to get on with the task in hand to dispense the medication our patients need. Our admiration for the teams’ professionalism and loyalty knows no bounds. We cou
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Apr 2020
Easter Bank Holiday - Hours of Opening
Easter Bank Holiday Hours of Opening | To support our communities our branches are opening on Good Friday and Easter Monday between 2pm - 5pm (except Llandudno). For Easter Sunday opening hours visit - Chester/Wirral - https://bit.ly/39X0kYc - Llandudno - https://bit.ly/39VwVgY #staysafe #stayathome
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Apr 2020
THANK YOU - Rydal Penrhos School, Colwyn Bay
Our Llandudno team want to say a BIG thank you to Rydal Penrhos School for making our wonderful face shields. Thank you everyone for helping us to stay safe! Your efforts are very much appreciated. ������ #staysafe #stayathome
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Apr 2020
Thank you for your patience
We would like to thank all of our customers for their patience and understanding during these difficult times.
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Apr 2020
Busy Branch Telephone Lines? Here's what to do
Thank you to our customers for your patience during what is a very stressful time for all. We have set up an email account to help you to contact us. We are working under an unprecedented workload and our phone lines are extremely busy. If you are unable to get through to your local branch you may e-mail swettenham.chemists@gmail.com and we will deal with your query as quickly as possible. This address is manned during opening hours.
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Mar 2020
Revised Hours of Opening - Lunchtime Closures - 1pm - 2pm
With effect from MONDAY 23rd March please note your branch of Swettenham Chemists will be closing at lunchtimes between 1pm - 2pm. This will allow us to run more efficiently and allow us to continue to provide an efficient and effective service. We thank you for your co-operation at this time. More advice: nhs.uk/coronavirus https://news.sky.com/story/coronavirus-pharmacies-urge-public-to-only-buy-medicines-they-need-amid-panic-buying-11962736
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Mar 2020
Delivery Service
Delivery of medication from our pharmacies to patients who are either in home isolation or practising social distancing will be vital in the months to come and will place our delivery service under significant strain. With the government advice leaning towards people age 70 years old to self isolate, we are looking at the most efficient way we can support our customers and deliver medication to them. If any of our customers affected can make arrangements for a friend/family member to collect medication orders if possible this will release delivery slots to help those self isolating. We thank you for your support at this busy time.
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Mar 2020
Stay at home: guidance for households with possible coronavirus (COVID-19) infection
The Government has now released new guidance for households with possible infection. The advice is intended for:
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Mar 2020
Coronavirus (COVID-19)
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal...
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Mar 2020
Dementia Friends - Become a dementia Friend
At Swettenham Chemists we are proud to be Dementia Friends. We train our staff to help patients with dementia, make sure our premises are dementia friendly, signpost patients to organisations who provide support for patients and carers and help to raise awareness of dementia. Become a dementia friend by visiting: http://dementiafriends.org.uk
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Mar 2020
Coronavirus Update - U3A - Bromborough
Marie, Pharmacy Manager, (Bromborough) recently visited Members of Bromborough's U3A (University of the 3rd Age) to provide an update on the latest information and also the things we can all can do to help stop viruses like coronavirus spreading. More info visit: https://www.nhs.uk/conditions/coronavirus-covid-19/
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18 Allport Lane, Bromborough, Wirral
CH62 7HP
0151 334 2020
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